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Services: Qualify It! | Forecast It! | Close It! | Satisfy It! | Announce It!


"Salesmen need to focus on qualifying and closing new deals, not hand-holding customers they just closed!"

- Area Sales VP, Software Company

Satisfy It!
"Turn customer satisfaction into gold."
Shiwana's Satisfy It! is a service that helps you to improve customer satisfaction, after you make the sale. With constant contact with your customer and an early warning on any concerns, we can free your salespeople so they balance the time they spend on qualifying and closing vs nurturing new customers. Satisfied customers are the best way to earn repeat orders and we provides the means to achieve this.

Today's competition is fierce and continuous, even after a purchase order is received. How you deal with buyer's remorse after the order is placed can mean the difference between a great long-term customer, and an awful one. Thus it is imperative customer satisfaction be one of your company's top priorities. Your products and services are no longer "graded" simply on how well they perform--you are being measured on the whole customer experience, from initial contact through installation and problem resolution.

Successful companies are investing to stay close to their customers while their sales team is seeking new business. Satisfy It! is a service that helps you improve customer satisfaction, after a sale is made and allows you to:
Reinforce your value proposition
Free your salespeople to spend more time qualifying and closing
Let your team monitor the pulse of the customer

A full data-sheet is available for this service. You can download the Adobe Acrobat File (.PDF) by clicking on the following link:

Download Data Sheet